Privacy policy

Data Protection Act GDPR May 2018

We do not store credit card details nor do we share customer details with any 3rd parties

1. Who is the Data Controller?

Have a Hart Fitness is the data controller. In this Privacy Policy, “we”, “us” and “our” means and “you” and “your” means the person who wishes to use the website.

2. Your Rights

We comply with and are registered under the data protection act in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data. You are entitled and a 2reasonable fee” for the administrative costs might be charged by Have a Hart to see details of the information we hold about you if further copies are requested. If any of the information held is inaccurate we will also make any necessary amendments and confirm to you that these have been made. You have the right to request at any time that we and/or carefully selected companies cease processing your personal data for marketing purposes. If you wish to do this please write to the Data Protection Officer. You are also entitled to ask us to remove personal information from our records and if you wish to do this then please write to the Data Protection Officer at the address above. Please provide your full name, address and date of birth when contacting us. We reserve the right to amend or modify this privacy policy at any time in response to changes in applicable data protection and privacy legislation. We also reserve the right to transfer our rights under this Agreement at any time.

3. How will we use your data?

The following paragraphs set out in detail how your data will be used by us.

4. Marketing and Market Research

Have a Hart fitness and other carefully selected companies may use your information to keep you informed by post, telephone, email or other means of products and services which may be of interest to you. They may also contact you to conduct market research. If you do not wish your information to be used for these purposes please write to the Data Protection Officer at the address set out in the ‘Your Rights’ section above.

5. Send to a Friend

When you provide details of a friend to whom an e-mail is to be sent you confirm the following:-

– That you have obtained the consent of your friend to pass your friend’s details to us and for your friend to receive the e-mail from us
– That you are happy for us to disclose your details as the person who asked that we send the e-mail to your friend.

We will not use that person’s details for any marketing purposes.

6. Overseas Transfer of Data

We and the other companies processing your data for the purposes mentioned above may from time to time need to undertake some of the processing in countries outside of the European Economic Area which may not have laws to protect your personal data, but in all cases we will ensure that it is kept securely and only used for the purposes for which you provided it. Details of the companies and countries involved can be provided on request.

7. Use of Cookies

A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited a site previously. Cookies are commonly used on the Internet and do not harm your computer system. We may, from time to time use and serve cookies, pixel tags or action tags. Any information that is collected via cookies, pixels and action tags is completely anonymous. We use cookies, pixel tags or action tags for various purposes, including:

– Collating anonymous aggregated information that is used to manage and plan enhancements to our services.
– To evaluate the effectiveness of our advertising and promotions on third party websites, for example by tracking whether these advertisements are clicked on by users.

We are continually looking to adopt and implement certain practices and technologies in order that we may improve your user experience.

8. How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser’s ‘help’ facility. If cookies are already on your system, you can delete them – For more information on cookies and deletion of cookies please visit: Please be aware that deleting certain cookies can result in difficulties when navigating around sites.

9. Responsibility for Content

9.1 We are providing this Website on an “as is” either end basis and make no representations or warranties of any kind in respect of this site or its contents and disclaim all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this website. The information contained in this site may contain technical inaccuracies or typographical errors. All Our liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

9.2 We make no warranty that the website or any linked website is free from viruses or other malicious computer problems. You are responsible for ensuring that you use the appropriate virus checking software. Neither We nor any of our employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property in claims of third parties.

9.3 Notwithstanding the foregoing, none of the exclusions and limitations under the clause are intended to limit any rights You may have as a consumer under local law or other statutory rights which may not be excluded or in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

10. Third Party Websites

This Website may also contain hypertext links to websites operated by third parties. The operation and content of those websites shall be determined by the organisation which controls the website and this will be governed by separate terms and conditions. Links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any other website.

11. Use of the Website

You agree that your use of the website will in no way affect the integrity or security of the website or cause unreasonable inconvenience to any of our staff.

12. Termination

We have in our sole discretion the right to issue a warning, temporary suspension, or an indefinite suspension and termination of Your rights to use the website if You:-

– Act inconsistently and in breach of these terms and conditions;
– At any time violate or attempt to violate any rights of any other user of the website or third parties;
– Are engaged in any fraudulent activity.

13. Law

This Privacy Policy is subject to English Law and to the exclusive jurisdiction of the English Courts.

Data Protection Act GDPR May 2018

Last update: 01/04/20


Terms and conditions of use

These Terms and Conditions govern your use of the Have a Hart Fitness (the “Company Site”) and your relationship with Have a Hart Fitness’ (the “Company”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Company Site. If you have any questions on the Terms and Conditions, please contact

1 Use of the Company Site

The Company Site is provided to you for your personal use subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions.  References to these Terms and Conditions include the Terms of Purchase of Personal Training.

2 Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site.  Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Company Site. The changes will apply to the use of the Company Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

3 Have a Hart Fitness

3.1 To participate in any activities you must be over eighteen years of age.

3.2 You must ensure that the details provided by you on registration or at any time are correct and complete.

3.3 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

4 Intellectual property

The content of the Company Site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site or for sale from the Company Site without written permission from the Company.

5 Your use of the Site

5.1 You may not use the Site for any of the following purposes:

5.1.1 Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

5.1.2 Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice;

5.1.3 Interfering with any other person’s use or enjoyment of the Company Site; or

5.1.4 Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

5.2 You will be responsible for our losses and costs resulting from your breach of this clause.

5.3 Although we aim to allow you the best possible access to the Site, we make no promise that the services at the Site will meet you requirements. We cannot guarantee that the service will be fault free. If a fault occurs in the service you should report and we will attempt to correct the fault as soon as we reasonably can.

5.4 Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

6 The Company’s liability

6.1 The Company Site provides content from other Internet Sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content.  If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

6.2 If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order.  Our liability shall not in any event include indirect or consequential loss, business losses such as lost data, lost profits or business interruption.

6.3 This clause 6 shall not limit or affect our liability resulting from any products or services sold through the Company Site being found to be unsafe or if something we do negligently causes death or personal injury. The Company shall not be liable to you for any indirect or consequential loss or damage including loss of earnings arising out of your participation in the sessions nor for an aggregate amount greater than the fee paid for the sessions.

6.4 You acknowledge that certain elements of the training sessions can be physically demanding and you are aware of the nature of the sessions and the associated risks involved.  As a condition of your enrolment, you agree that you are physically capable of participating in the sessions and accept full and complete responsibility for your own participation in the sessions. You agree that should any medical or physical condition arise prior to or during a session which is likely to affect your ability to participate in a session you will not attend / will withdraw from the session. Without limiting the foregoing, before taking part in any sessions you must complete a health questionnaire and if appropriate seek advice from your doctor.

6.5 You agree and acknowledge that, if required, it is your obligation to take out personal accident and personal items insurance and that it is your responsibility to store any valuables in a safe place when attending sessions.

7 Third Party Websites

As a convenience to customers, the Company Site includes links to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

8 Advertising and Sponsorship

Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

9 Applicable Law

These terms and conditions and any non-contractual obligations will be subject to the laws of England and Wales.  We will try to solve any disagreements quickly and efficiently.  If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

10 International

Use We make no promise that materials on the Company Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

11 Miscellaneous

11.1 You may not transfer any of your rights under these Terms and Conditions to any other person.  We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

11.2 If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

11.3 We process information about you in accordance with our Privacy Policy.  By using our Company Site, you consent to such processing and you warrant that all data provided by you is accurate.

11.4 The Company Site is owned and operated by Have a Hart Fitness, Eastbourne Downs Golf Club, East Dean Road, Eastbourne, East Sussex, Bn20 8es. If you have any queries please contact or write to: Have a Hart Fitness, Eastbourne Downs Golf Club, East Dean Road, Eastbourne, East Sussex, Bn20 8es Have a Hart Fitness Limited. Company registration number 9165850      

11.6 Have a Hart Fitness Limited accepts Visa and MasterCard

This document is Copyright © 2017 Have a Hart Fitness and licensed for use by the owner of this website at All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner

Last update: 14/03/2017

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